Last Updated: 2026/04/24

Company: Casino Hotel Industry: Hotel Industry

Job Responsibilities:

• Build and maintain personal brand and professional recognition aligned with company’s luxury image.

• Actively engage with and contribute to social media content, including posting and/or participating in creative sessions as guided by the company.

• Collaborate with the company’s full marketing and social media support team to increase visibility and attract guests across Asia.

• Provide a level of service that exceeds all guest expectations by carrying out treatments in a consistent manner and within the time allocated.

• Perform all treatments as specified in treatment training and procedures. Respond to all guests’ request in a courteous and efficient manner.

• Access to company’s guests to fill the daily appointment and maintain the ability and responsibility to source, attract, and build personal clientele.

• Build and maintain a guest base and maintain updated guest records at all times.

• Provide support to retail area by providing guest with useful home-care products and advices.

• Sound product sales experience with the ability of talk with guest and advise on which products would be suitable to meet their current needs, and research retail sales target set.

• Keep the property clean and tidy by performing delegated tasks when required.

• Monitor the status of all equipment and notify superiors if there is any maintenance or repair needs required.

• Ensure effective and cooperative liaison between relevant parties. Act as a support to team members by performing other tasks as necessary, such as reception duties, stock count, unpacking of stock, etc.

• Adhere to all company policies and procedures.

Job Requirements:

• International hair therapy qualifications or local equivalent.

• Relevant experience in delivering a wide range of hair treatments.

• Relevant experience in luxury or boutique salon environments.

• Good knowledge of various hair treatment techniques.

• Sound product knowledge with the ability to recommend and confidently talk about all of the product range.

• Strong focus on attention to detail.

• Presentable, with decent customer service mindset.

• Excellent interpersonal and presentation skills.

• Willingness to learn and perform to the high standards set by the company.

• Good command of Cantonese / Mandarin / English.