Hotel Guest Relations OfficerRef:217417

Last Updated: 2020/05/12

Company: Luxury Hotel Industry: Hospitality


Responsibilities:

  • Approach guest in the lobby and associated areas to provide outstanding service.

  • Answer guests inquires and provide guests with a variety of information related to Resort Hotel.

  • Coordinate guest requests for reservations in tickets, restaurants, tours, hotel facilities, activities, and transportation.

  • Ensure all cashiering transactions are entered timely and accurately.

Requirements:

  • University graduated or above.

  • 1-year relevant experience in Flight Attendant, Hospitality or Customer Services or related field.

  • Willing to work on shifts.

  • Fluent in both Mandarin and English


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