Last Updated: 2026/04/28

Company: Luxury Hotel Industry: Hotel Industry

Job Responsibilities:

• Lead the implementation of incident management protocols and guide the team in responding to security and safety incidents.

• Establish, maintain, and strengthen effective working relationships with local law enforcement and regulatory authorities.

• Manage and allocate departmental resources to ensure continuous and sufficient security coverage across the resort.

• Develop and oversee the execution of security and safety plans for special events.

• Enforce and ensure compliance with established security policies and procedures.

• Support the rollout and ongoing implementation of the resort’s crisis management plan.

Job Requirements:

• At least 8 years of experience in security management, with casino or resort exposure considered a strong advantage.

• Self-driven, proactive, and results-oriented with a solutions mindset.

• Demonstrated strong communication and people leadership capabilities.

• Customer service–oriented with a strong focus on guest and stakeholder experience.

• Proficient in standard office applications, including word processing and spreadsheet tools.

• Strong command of both Chinese and English, written and spoken; Mandarin proficiency is an advantage.